Terms Of Website

Last updated: 28 July 2026

What's in these terms?
These Terms (together with the documents referred to in them) explain how you may use my website www.lucy-russell.com, whether as a guest or a registered user. Use of my site includes accessing, browsing, or registering to use my site.


By using my site you accept these terms
Please read these Terms carefully before you start using my site.By accessing or using my site or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them. If you do not agree with or accept any of these Terms, you should stop using my site immediately.


Who I am and how to contact me
www.lucy-russell.com is a site operated by Lucy Russell, a sole trader based in London, England. I work with clients globally, primarily online via Zoom. On occasion I offer in-person appointments by individual arrangement only. These are not advertised or bookable through this website. To contact me, please email enquire@lucy-russell.com.

There are other terms that may apply to you
These Terms of Website Use refer to the following additional terms, which also apply to your use of my site:
- My Privacy and Cookie Policy at www.lucy-russell.com/private-policy.
- My Terms and Conditions for Supply of Services at www.lucy-russell.com/terms-of-service, if you book services from my site.

About this website and the services it describes
This website describes and provides access to therapeutic services delivered primarily online to clients globally. I am based in London, England, and operate under UK law and professional standards. The website is accessible internationally and I welcome enquiries from clients worldwide. However, I do not represent that the content of this site is appropriate or compliant with the laws or regulations of every country, and you are responsible for ensuring that your use of this website and my services complies with the laws applicable in your location.

Sensitive personal information
This website may be used to enquire about or access therapeutic services involving sensitive personal information, including health and medical data. Any personal information you provide through this website will be handled in strict confidence and in accordance with my Privacy and Cookie Policy at www.lucy-russell.com/private-policy and my Terms and Conditions for Supply of Services at www.lucy-russell.com/terms-of-service.


I may make changes to these terms
I reserve the right to amend these Terms from time to time. Every time you wish to use my site, please check these terms to ensure you understand the terms that apply at that time.

I may make changes to my site
I may update and change my site from time to time to reflect changes to my services, my users' needs and my business priorities.

I may suspend or withdraw my site
My site is made available free of charge. I do not guarantee that my site, or any content on it, will always be available or be uninterrupted. I may suspend or withdraw or restrict the availability of all or any part of my site for business and operational reasons. I will try to give you reasonable notice of any suspension or withdrawal.

You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of my security procedures, you must treat such information as confidential. You must not disclose it to any third party. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify me at enquire@lucy-russell.com.

How you may use material on my site
I am the owner or the licensee of all intellectual property rights in my site, and in the material published on it. All such rights are reserved. You may print off one copy, and may download extracts, of any page from my site for your personal use only. You must not use any part of the content on my site for commercial purposes without obtaining a licence to do so from me. If you print off, copy or download any part of my site in breach of these Terms, your right to use my site will cease immediately.

Do not rely on information on this site
The content on my site is provided for general information only. It is not intended to amount to advice on which you should rely. I am not a healthcare practitioner or provider. Any information provided through this website is for general informational purposes only and is not intended to constitute or substitute for medical advice or counselling, the practice of medicine, the creation of a physician-patient or clinical relationship, or an endorsement of any third party product or service. If you have or suspect that you have a medical problem, contact your health care provider promptly.

Prohibited use of the site
You may use my site only for lawful purposes. You may not use my site in any way that breaches any applicable law or regulation, in any way that is unlawful or fraudulent, for the purpose of harming or attempting to harm minors, to bully, insult, intimidate or humiliate any person, to send unsolicited or unauthorised advertising or promotional material, or to knowingly transmit any data or material that contains viruses or any other harmful programs. You also agree not to reproduce, duplicate, copy or re-sell any part of my site, and not to access without authority, interfere with, damage or disrupt any part of my site.

Content standards
Any contribution you make to my site must be accurate, genuinely held, and comply with applicable law. It must not be defamatory, obscene, offensive, hateful or inflammatory; bully, insult, intimidate or humiliate; promote sexually explicit material; include child sexual abuse material; promote violence or discrimination; infringe any copyright, database right or trade mark; be likely to deceive any person or breach any legal duty; or impersonate any person.

I am not responsible for websites I link to
Where my site contains links to other sites and resources provided by third parties, these links are provided for your information only and should not be interpreted as my approval of those linked websites. I have no control over the contents of those sites or resources.

My responsibility for loss or damage suffered by you
Whether you are a consumer or a business user: I do not exclude or limit in any way my liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by my negligence and for fraud or fraudulent misrepresentation.

If you are a business user: I exclude all implied conditions, warranties, representations or other terms that may apply to my site or any content on it. I will not be liable to you for any loss or damage arising under or in connection with use of, or inability to use, my site or any content on it, including loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, or loss of business opportunity or goodwill.

If you are a consumer user: I only provide my site for domestic and private use. You agree not to use my site for any commercial or business purposes. If defective digital content that I have supplied damages a device or digital content belonging to you and this is caused by my failure to use reasonable care and skill, I will either repair the damage or pay you compensation.


How I may use your personal information
I will only use your personal information as set out in my Privacy and Cookie Policy at www.lucy-russell.com/private-policy.


I am not responsible for viruses and you must not introduce them
I do not guarantee that my site will be secure or free from bugs or viruses. You are responsible for configuring your own technology to access my site and should use your own virus protection software. You must not misuse my site by knowingly introducing viruses, trojans, worms, logic bombs or other malicious material. You must not attempt to gain unauthorised access to my site or any server, computer or database connected to it. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.


Rules about linking to my site
You may link to my home page, provided you do so in a way that is fair and legal and does not damage my reputation or take advantage of it. My site must not be framed on any other site. I reserve the right to withdraw linking permission without notice. If you wish to make any use of content on my site other than as set out above, please contact enquire@lucy-russell.com.


I may transfer this agreement to someone else
I may transfer my rights and obligations under these Terms to another organisation. I will always tell you in writing if this happens and will ensure that the transfer will not affect your rights under the contract.


Which country's laws apply to any disputes?
These Terms of Website Use, their subject matter and their formation, are governed by the law of England and Wales. Both parties agree that the courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms.